907.331.3640

FOR PATIENTS

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Patient Information in Anchorage

What To Bring To Your Appointment

In order for us to serve you better, please bring the following ID and information to your appointment:

  • Current insurance card.
  • Driver’s license or another form of photo identification.
  • A copy of any relevant reports, x-rays, discs, or films.
  • A list of all your current medications (name, dosage, and number of times taken per day).

If this is your first visit to our office, please remember to bring your completed New Neurology Patient Paperwork, found at the right.

Payment and Insurance Information

PEAK Neurology and Sleep Medicine accepts most major insurance plans. As a courtesy, we provide insurance billing. Anything not covered by insurance will be your responsibility.

We request payment at the time of your appointment for services that are not covered by insurance. Your insurance company may also require you to pay a co-payment or deductible to our office at the time of your appointment. If necessary, our billing manager will work with patients who require a payment plan.

If you have any questions regarding which insurance plans we accept or any patient billing concerns, please call (907) 331-3640 and select option #5 when prompted. Inquiries regarding your coverage and benefits should be directed to your employer’s human resources department or insurance company.

Referrals & Pre-Authorizations

We require all neurology patients to have referral.

Outside of neurology patients, referrals are the patient’s responsibility. If your insurance requires a referral/pre-authorization to see a specialist, please make sure you have it in place before your appointment with our office.

Please note that some procedures require pre-authorization, and those may take up to two weeks to receive in our office.

Prescription Refills

Please contact your pharmacy for your refill request one week prior to running out of your medication.

Our office processes refill requests Monday-Thursday, 8am-4pm and Friday, 8am-11am.

We do not process refills on the weekends or after hours.

 

Have Questions or Concerns?